Terms and Conditions

  • Terms and Conditions

TERMS AND CONDITIONS
All prices are VAT included. Shipping costs are excluded. Each order will be issued with an invoice that can be used as a document proving the validity of the warranty. The invoice will be sent with the purchased product or via e-mail. The warranty on all products is 24 months.

RIGHT OF WITHDRAWAL
Asanamat offers its customers the guarantee of satisfaction or refunded. If you are not satisfied with the products you receive, you can send them back. You will be refunded as provided for by the regulations in force.

The law provides for a useful period to take advantage of the right of withdrawal quantified in 14 days from receipt of the goods. To use this warranty, simply follow the following procedure:
Send an email to info@asanamat.it.
The products must be intact, placed in their original packaging and with suitable sealed outer packaging.
The transport costs are to be borne by the customer.
You can also choose whether or not:
Replace the goods with another product
Receive a voucher for the value of the return.
Have the money credited by bank transfer. In the case of defective goods on delivery, the collection and delivery costs are at the expense of Asanamat

In the case of defective goods on delivery, the collection and delivery costs are at the expense of Asanamat.